Legal

Terms of Service

Last updated: April 11, 2026

These Terms of Service (Terms) govern your access to and use of the services provided by SCORD LLC (SCORD, we, us, or our), a Utah limited liability company with its principal place of business at PO Box 233, Draper, UT 84020. By subscribing to, accessing, or using any SCORD service, you agree to these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not use the services.

1. Service description

SCORD provides an AI-powered golf course digital presence platform. Depending on your plan and configuration, services may include: website generation and hosting; booking-related workflows and integrations; content engine updates; reputation monitoring; reporting; and related tools that help golf courses run their digital presence. Published pricing is typically USD $299 to $899 per month for the core subscription, subject to the rates shown at checkout or in your order. Optional add-ons may be offered from time to time at the prices shown at checkout. Specific features, limits, and integrations are described in your order, checkout flow, or written agreement with SCORD.

2. Account terms

Eligibility. You must be at least 18 years old and able to form a binding contract. If you register on behalf of a golf course or other organization, you represent that you have authority to bind that organization.

Accurate information. You agree to provide accurate, current account and billing information and to keep it updated.

Account security. You are responsible for safeguarding passwords, API keys, and any other credentials used to access the SCORD customer portal or related systems. You are responsible for activity under your account except where caused by SCORD’s gross negligence or willful misconduct.

Portal access. Access to the SCORD customer portal and administrative tools is limited to you and users you authorize. You may not share access in a way that circumvents subscription limits or security controls.

3. Subscription and billing

Fees. You agree to pay all fees for the plan you select. Fees may include recurring subscription charges and, where applicable, one-time setup or onboarding fees described at purchase.

Billing cycle. Subscriptions are billed in advance on a monthly or annual basis, as you select at signup or as otherwise agreed in writing.

Auto-renewal. Unless you cancel before the end of the current billing period, your subscription renews automatically for the same term. You authorize SCORD (through our payment processor) to charge the payment method on file for each renewal.

Price changes. We may change fees with at least 30 days’ advance notice. Changes apply to the next renewal after notice. We will not increase fees retroactively for a period you have already prepaid.

Taxes. Fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any sales, use, or similar taxes associated with your purchase (other than taxes on SCORD’s income).

Payment processing. Payments are processed by Stripe. Your use of Stripe is subject to Stripe’s terms and privacy policy.

4. The SCORD service

4.1 What SCORD provides

Subject to these Terms and your selected plan, SCORD may provide hosted software, generated or assisted website experiences, content workflows, SEO-related support, reputation monitoring, booking-related features or integrations, reporting, and related services as described in product materials or your agreement. SCORD may update, improve, or discontinue non-material features over time.

4.2 What you provide

You are responsible for providing timely, accurate information and materials we reasonably need to deliver the services, including brand assets (for example logos and approved imagery), course information (rates, hours, policies, contact details), tee time or inventory availability as required by your integrations, and lawful rights to use anything you ask us to publish or process.

4.3 Third-party systems

Certain features depend on tee sheets, booking platforms, DNS providers, registrars, email systems, or other services you control or license. You are responsible for those relationships, credentials, and compliance with their terms.

5. Content and intellectual property

SCORD platform IP. SCORD retains all right, title, and interest in and to the SCORD platform, software, automated systems, methodologies, design system and platform components (apart from your specific course content placed into them), documentation, and SCORD branding. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

Your brand and materials. As between you and SCORD, you retain ownership of your course name, trademarks, logos, photography, and other materials you provide or approve for use. You grant SCORD a non-exclusive license to host, reproduce, modify (for example resizing or formatting), display, and distribute those materials solely to provide the services during the subscription and for a reasonable wind-down period afterward.

AI-assisted and generated content. Where SCORD produces or assists in producing content for your course (for example drafts, summaries, or site copy), SCORD assigns to you a perpetual, worldwide license to use that output for your golf course business, subject to your compliance with these Terms and payment of applicable fees. SCORD may retain de-identified or aggregated learnings that do not identify you or your customers.

5.1 AI output: your review and responsibility

Much of the content SCORD helps produce is created or assisted by artificial intelligence. AI-generated content may contain errors, omissions, or inaccuracies.

Review obligation. You are responsible for reviewing AI-generated content for accuracy (including rates, hours, policies, yardages, names, and any fact that could affect golfers or regulators) before you publish it or direct SCORD to publish it.

Auto-published content. Where SCORD features automatically publish or update content on your behalf, SCORD uses reasonable quality controls but does not guarantee the accuracy of every automated output. You should monitor auto-published content periodically and notify us promptly of errors. You may disable auto-publishing features at any time through the portal or by contacting support.

Limitation. To the fullest extent permitted by law, SCORD is not liable for claims, losses, or disputes arising from inaccurate, misleading, or unlawful AI-generated or AI-assisted content, except where the inaccuracy results from SCORD’s gross negligence or willful misconduct.

5.2 Your representations about content

You represent and warrant that you have all rights, licenses, and permissions necessary for SCORD to use the content and assets you supply or direct us to obtain from your properties. You are responsible for the accuracy of factual claims (rates, hours, policies, and similar) displayed on your behalf.

5.3 Infringement claims and DMCA

If SCORD receives a credible claim that content hosted on your behalf infringes a third party’s rights, we may notify you and ask you to resolve the issue. If required by law or a valid legal process, or if the issue is not resolved in a reasonable time, we may remove or disable access to the affected content. SCORD complies with the Digital Millennium Copyright Act (17 U.S.C. Section 512). Copyright notices may be sent to legal@scord.golf and must include the information required by law for a valid DMCA notice.

5.4 Indemnity for your content

You will defend, indemnify, and hold harmless SCORD and its owners, officers, employees, and contractors from any third-party claim, demand, loss, or expense (including reasonable attorneys’ fees) arising from your content, your instructions to SCORD, or your breach of Section 5.2.

6. Data ownership and license to process

Your data. As between you and SCORD, you own your golfer data, booking-related data, and operational content you provide or that is collected on your behalf through the services (subject to applicable law and third-party rights).

License to SCORD. You grant SCORD a non-exclusive license to access, process, store, transmit, and display that data as reasonably necessary to provide, secure, improve, and support the services, including backups, monitoring, and troubleshooting. This license survives termination only as needed to wind down services, comply with law, or as described in Section 8.

Data processing. SCORD processes golfer personal data on your behalf as a data processor. The roles and responsibilities of the parties with respect to personal data are further described in our Privacy Policy and, where applicable, in a Data Processing Addendum available upon request.

Our Privacy Policy describes collection, use, sharing, and retention in more detail.

7. Uptime, SLA, and maintenance

Target uptime. SCORD uses commercially reasonable efforts to keep core hosted services available. We target approximately 99.5% monthly uptime for production hosting, measured in good faith, excluding exceptions below.

No SLA guarantee (v1). Unless a separate written agreement signed by SCORD expressly states otherwise, we do not guarantee any particular uptime level, and the target above is a goal—not a service level agreement with credits or penalties.

Exclusions. Downtime caused by third-party infrastructure (for example hosting or DNS providers), your configuration changes, internet outages, denial-of-service attacks, emergency security actions, force majeure events (see Section 19), or events beyond SCORD’s reasonable control is excluded from uptime measurements.

Planned maintenance. We may perform planned maintenance during scheduled maintenance windows. When practicable, we will provide advance notice (for example by email or in-product notice) of maintenance we expect to materially affect availability.

8. Cancellation, offboarding, and data export

8.1 Monthly plans

You may cancel anytime. Service continues until the end of the billing period you have already paid for. No refund is issued for the current billing period.

8.2 Annual plans

Annual subscriptions renew automatically. You may cancel before the end of a prepaid annual term. When you cancel, you may choose one of two options:

  1. Immediate cancellation with prorated refund. Service continues through the end of the calendar month in which cancellation is requested. A prorated refund is issued for remaining full months in the prepaid term, less any setup fees that were waived as part of the annual commitment (see Section 8.4).
  2. Ride out the term. Service continues through the end of the prepaid annual term with no refund. The subscription does not renew.

8.3 Pre-launch satisfaction

If your site has not yet launched (that is, it has not been published to a live domain), and you are unsatisfied with the constructed site after engaging in good-faith efforts to resolve concerns (for example, submitting change requests or providing feedback), you may cancel for a full refund less a build fee of up to $500 to cover infrastructure and processing costs incurred during onboarding. This pre-launch option is not available once your site is live.

8.4 Setup fee treatment on early cancellation

Where a setup fee was waived as part of an annual commitment, the waived amount is deducted from any prorated refund if you cancel before the end of the annual term. Example: if your plan includes a $2,000 setup fee that was waived and you cancel with 8 months remaining at $599/month, the refund would be (8 × $599) minus $2,000 = $2,792.

8.5 Goodwill adjustments

SCORD may, at its sole discretion, waive or reduce fees when the service did not perform as described. This section does not create any obligation to do so.

8.6 Termination by SCORD for cause

We may suspend or terminate access if you materially breach these Terms (including non-payment or abusive use) after reasonable notice and a reasonable opportunity to cure when practicable, or immediately where necessary to protect security, stop ongoing harm, or comply with law.

8.7 Offboarding timeline

After your service period ends (whether by cancellation or non-renewal), the following timeline applies:

8.8 Data export

During the offboarding period, you may export your data in common formats (JSON) through the portal or by request. The export includes course information, brand assets, content, bookings, golfer records, reviews, and form submissions. Some derived platform logs or internal tooling data may not be exportable.

8.9 Annual-to-monthly conversion

If you wish to convert from an annual to a monthly billing cycle, the change takes effect at the end of your current annual term. Mid-term conversion is not available. Monthly rates may differ from annualized monthly rates.

9. Refunds

Monthly plans. No refund for the current billing period. Service continues until the end of the paid period.

Annual plans. Refund amounts depend on the cancellation option chosen (see Section 8.2). Any waived setup fees are deducted from prorated refunds (see Section 8.4).

Pre-launch cancellation. Full refund less a build fee of up to $500 (see Section 8.3).

How to request a refund. Email billing@scord.golf or use the cancellation form in the customer portal. Refunds are processed within 5–7 business days to the original payment method.

10. Warranty disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCORD DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SCORD DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY CONTENT (INCLUDING AI-GENERATED CONTENT) WILL BE ACCURATE OR COMPLETE.

No advice or information, whether oral or written, obtained from SCORD or through the services creates any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the fullest extent permitted by law.

11. Limitation of liability

To the maximum extent permitted by applicable law, SCORD will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data, even if advised of the possibility.

Liability cap. SCORD’s total aggregate liability for any claim arising out of or related to these Terms or the services is limited to the greater of (a) the fees you paid to SCORD in the twelve (12) months before the claim arose, or (b) one thousand U.S. dollars (US$1,000), except where limited by law.

Carve-outs. The liability cap above does not apply to: (i) SCORD’s indemnification obligations under Section 11.2; (ii) SCORD’s gross negligence or willful misconduct; (iii) SCORD’s obligations under applicable data breach notification laws; or (iv) either party’s breach of confidentiality obligations under Section 12.

Some jurisdictions do not allow certain limitations. In those jurisdictions, SCORD’s liability is limited to the fullest extent permitted by law.

11.1 Your indemnification obligations

You will defend, indemnify, and hold harmless SCORD and its owners, officers, employees, and contractors from any third-party claim, loss, or expense (including reasonable attorneys’ fees) arising from your use of the services, your violation of these Terms, your content or instructions to SCORD, or your violation of third-party rights, except to the extent caused by SCORD’s gross negligence or willful misconduct.

11.2 SCORD indemnification

SCORD will defend, indemnify, and hold harmless you against any third-party claim that the SCORD platform or SCORD-provided platform components (excluding your content, branding, and materials you supply) infringe that third party’s U.S. patent, copyright, or trade secret, provided you give prompt written notice, cooperate reasonably, and allow SCORD to control the defense and settlement. SCORD may, at its option, modify the services, obtain a license, or terminate the affected portion. This obligation does not apply to claims arising from your combination of the services with non-SCORD products, from your modification of SCORD materials, or from content you directed SCORD to use.

12. Confidentiality

Definition. “Confidential Information” means any non-public information disclosed by one party (the “Discloser”) to the other (the “Recipient”) in connection with these Terms or the services that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation: your course data, golfer data, and business operations; SCORD’s platform architecture, pricing models, roadmap, and proprietary methods; and any credentials, API keys, or access tokens exchanged between the parties.

Exclusions. Confidential Information does not include information that: (a) is or becomes publicly available without breach of this section; (b) was known to the Recipient before disclosure without restriction; (c) is independently developed by the Recipient without use of the Discloser’s Confidential Information; or (d) is rightfully received from a third party without restriction.

Obligations. Each party will: (i) use the other party’s Confidential Information only to perform its obligations or exercise its rights under these Terms; (ii) protect it using at least the same degree of care it uses for its own confidential information, but no less than reasonable care; and (iii) not disclose it to third parties except to employees, contractors, and subprocessors who need access to perform under these Terms and who are bound by obligations at least as protective as this section.

Compelled disclosure. A Recipient may disclose Confidential Information if required by law, regulation, or legal process, provided it gives the Discloser prompt written notice (where legally permitted) and reasonable cooperation to seek a protective order.

Survival. Confidentiality obligations survive termination of these Terms for three (3) years, except for trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.

13. Third-party services

The services integrate with or rely on third-party providers, which may include Stripe (payments), Vercel (hosting and related edge services), Supabase (database and authentication infrastructure), Cloudinary (image delivery and optimization), and Twilio (SMS or messaging), among others. Your use of those services may be subject to their respective terms, policies, and acceptable use rules. By using SCORD, you instruct us to interact with those providers on your behalf as needed to deliver the services.

14. Acceptable use

You agree not to misuse the services. Without limitation, you will not: use the services for illegal purposes; upload or distribute malware; attempt unauthorized access to SCORD systems or other customers’ data; harass, threaten, or defraud others; send spam or unsolicited bulk messages in violation of law; interfere with or overload the services; scrape or systematically harvest data from the services except through documented APIs we provide; or use booking or messaging features to manipulate availability, deceive golfers, or circumvent course policies in a fraudulent way.

We may investigate suspected violations and suspend or terminate accounts that create risk or legal exposure.

15. Modifications to these Terms

We may update these Terms from time to time. If we make a material change, we will provide at least 30 days’ notice by email to the address associated with your account and/or by a prominent notice in the product or on scord.golf. If you do not agree to the updated Terms, you should cancel your subscription before the effective date. Continued use after the effective date constitutes acceptance.

16. Governing law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules that would require applying another jurisdiction’s laws.

17. Dispute resolution and arbitration

Informal resolution. Before filing a claim, you agree to contact us at legal@scord.golf and attempt to resolve the dispute informally for 30 days.

Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the services will be resolved by binding arbitration administered in Salt Lake County, Utah, in English, except that either party may seek injunctive or equitable relief in court for intellectual property or unauthorized access, and either party may bring an individual action in small claims court if qualifying.

Jury trial waiver. To the fullest extent permitted by law, both you and SCORD waive any right to a jury trial for disputes between us (except where a jury is required by law and cannot be waived).

Class action waiver. To the fullest extent permitted by law, disputes must be brought in an individual capacity, not as a plaintiff or class member in any class or representative proceeding.

Arbitration rules. The arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA), unless the parties agree otherwise in writing. If those rules conflict with this section, this section controls. The arbitrator’s decision will be final and enforceable in any court of competent jurisdiction.

Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending written notice to legal@scord.golf with your name, organization, and a clear statement that you opt out of arbitration.

18. Beta and experimental features

SCORD may offer features labeled as “beta,” “preview,” “experimental,” or similar designations. These features are provided as-is without warranties or uptime commitments. SCORD may modify, suspend, or discontinue beta features at any time without notice. Your use of beta features is at your own risk, and the limitation of liability in Section 11 applies. Feedback you provide about beta features may be used by SCORD without obligation or compensation.

19. Force majeure

Neither party will be liable for any failure or delay in performing obligations (other than payment obligations) to the extent caused by events beyond its reasonable control, including but not limited to: natural disasters, pandemics, acts of government, war, terrorism, labor disputes, power or internet outages, or failures of third-party infrastructure providers. The affected party will use reasonable efforts to mitigate the impact and will promptly notify the other party. If a force majeure event continues for more than 60 days, either party may terminate the affected services upon written notice.

20. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any order or checkout terms that reference them, are the entire agreement regarding the services.

Assignment. You may not assign these Terms without SCORD’s consent. SCORD may assign them in connection with a merger, acquisition, or sale of assets.

Severability. If a provision is unenforceable, the remaining provisions remain in effect.

No waiver. Failure to enforce a provision is not a waiver.

21. Contact

Questions about these Terms: legal@scord.golf.

SCORD LLC

PO Box 233

Draper, UT 84020

Privacy practices are described in our Privacy Policy.